We develop new concepts as well as improve operations in existing hotels & restaurants. Our extensive operational experience delivers a clear vision and offers an advantage when developing new concepts. We marry the creative with a ground-up approach into operations.
We design concepts with new and existing brands to create a unique hospitality application that stands out in the market. We create the narrative and design the guest experience that will define the brand.
Narrative Creation
Market Positioning
Initial Programming
Brand and Design Concept
Branding Requirements
Guest Experience Mapping
We carefully analyze each market to assess its needs, demands and current supply and determine the ideal character and location of the property, its projected performance and it's feasability.
Site selection and evaluation
Market Studies
Pricing & Positioning
Project Budgets
Optimal Room Configuration
Financial Projections
Working closely with the architect and construction teams we optimize the operational design and programming to maximize performance and end user experience.
Programming of Services and Spaces
Operational Design
Systems &Technology Planning
Technology Implementation
Successful hospitality is a collaborative effort. We identify the best partnerships for each concept and define the relationship terms to ensure the success of the property and guest experience.
Vendor Sourcing and Contracting
Architect Sourcing
Interior Design Partnerships
Retail Partnerships
We build the operational foundation and seamlessly bridge the grap to move from concept to completion.
Pre-opening budgets
Milestone &Timeline Schedules
Project Management
Critical Path Design and Management
Marketing, Sales, Social Media and Public Relations Planning
Staffing & Recruiting
Standards and Training
Operating Supplies & Equipment
We ensure each property is prepared to thrill guests. Maintaining a standard of excellence, a unified culture and a loyal client base is the basis of long term success.
Day to Day Operational Management
Financial and Operational Performance
Annual Budgeting
Capital & FF&E Planning
Sales Performance Measurement
Revenue Management
Guest Satisfaction Management
BD Hotels, Andre Balazs Hotels, Sean Macpherson Hotels, Ian Shrager, Alex Calderwood, Morgans Hotels, ACE Hotels, Sydell, GFI, Veracity Development, Alpha Development, Boston Ventures, Amsterdam Hospitality, Henry Zilberman, The One Group, Jean Georges, Terence Conran, Dennis Foy, Rainbow Land Marina Holdings (Tianjin, China), Sydell, Brand Essence, Buildtech, Roxbury Group, Karp and Associates, Bedrock Detroit, Shinola Detroit, JVS
Mercer Hotel, Pod Hotels, Bowery Hotel, Marlton Hotel, Ace Hotels, Soho Grand, Tribeca Grand, W Weehawken, Nolitan Hotel, Ette, 111 Mercer, Z Hotel, Rainbowland Boutique And Club (Tianjin, China) , Rainbowland Villas And Restaurants (Tianjin, China), The Chequit. 432 Broome Development, Naomi Hotel, Shinola Hotel, Cadillac House.
Stk (Meatpacking, NYC, La, Las Vegas, Atlanta, Miami), One Restaurant Atlantic City, Tenjune, Bagatelle NYC, Assellinas, Gansevoort Rooftop, Stk Rooftop, Kingswood, Baddies/ Wine Room, Delicatessen, Osteria Stella, Macbar, Minibar, Guastavino Club, Guastavino Bistro, E.Q Restaurant, Tribeca Grand Restaurant, Hammer & Nail, The Saint
Meyer Davis Design, Bradley-Stephens Design, Marquee Design, Three Sixty, 6 Design, Arapc Architects, Grzywinski+Pons, Red Flower, Kraemer Design Group, Parker International, Jacques Van Staden (JVS), Triptyc, As One
